New Era is a subscription-based unified communication platform designed to enhance collaboration in modern workplaces. It offers a comprehensive suite of tools such as audio visual technology, telephony, conferencing solutions, unified messaging, and instant messaging. The platform empowers organizations to manage their communication technologies effectively, ensuring seamless integration across multiple vendors. With a focus on flexibility, users can access services from any device or location, thereby driving productivity and improving business outcomes.

Targeting a diverse range of organizations, including small businesses, enterprises, and nonprofits, New Era provides extensive support options, including 24/7 live assistance and various training formats like webinars and documentation. The platform integrates with numerous applications and services, ensuring a tailored approach to meet specific communication needs. By delivering a personalized service, New Era aims to enhance the collaboration experience for all users.